enderTerms of Use

We at ender operate a sportsbook and live-dealer gaming platform available to users in supported jurisdictions where applicable law permits. Our terms of use set out the conditions under which you access and use our services, including account opening, deposits, withdrawals, bonus terms, and dispute resolution. By creating an account on ender, you agree to these terms in full.

Our ender platform supports football markets (Liga 1, Piala AFF, Champions League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). We process deposits and withdrawals via DANA e-walletmobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). These terms apply to all users and all services we offer on ender.

This document outlines your rights and obligations when you use ender. We encourage you to read it carefully before you open an account. If you have questions about any term, our support team is available to assist.

Account Opening and User Eligibility on ender

When you open an account on ender, you confirm that you are of legal age in your jurisdiction and that you are not prohibited by local law from accessing our services. We at ender require account verification before you can deposit or withdraw funds. Verification includes identity confirmation, address verification, and payment method validation. We may request additional documentation at any time to comply with local regulations or to prevent fraud.

Your ender account is personal and non-transferable. You are responsible for keeping your login credentials confidential. We at ender are not liable for unauthorised access to your account if you have disclosed your credentials or failed to secure them. If you suspect unauthorised access, contact our support team immediately.

Note: We at ender reserve the right to suspend or close your account if we detect fraudulent activity, violation of these terms, or breach of local regulations.

On ender, you may hold only one account per person. Multiple accounts are prohibited and may result in account closure and forfeiture of funds. We use automated systems to detect duplicate accounts and reserve the right to investigate suspicious account patterns.

Deposits and Withdrawals on ender

We at ender accept deposits via multiple payment methods. DANA, e-wallet, and mobile banking deposits process instantly. local payment deposits complete within moments. Bank transfers (online payment, e-wallet, mobile banking, local payment) settle within one business day. Your deposit is credited to your ender account balance immediately upon confirmation, and you can begin placing bets or playing games right away.

Withdrawals on ender are processed to the same payment method you used for your deposit. We process withdrawal requests within one business day. E-wallet withdrawals (online payment, e-wallet, mobile banking) typically complete within minutes. Bank transfers settle within one to two business days depending on your bank. We at ender do not charge withdrawal fees, though your payment provider may apply their own charges.

We reserve the right to verify your identity and payment method before processing any withdrawal. If we detect suspicious activity or if your withdrawal request conflicts with our fraud prevention systems, we may delay processing while we investigate. We will notify you of any delay and the reason for it.

Minimum deposit: We at ender set minimum deposit amounts per payment method. Check your account settings for current minimums.
Minimum withdrawal: Withdrawal minimums apply on ender. You must have a balance above the minimum to initiate a withdrawal.
Account balance: Your ender account balance includes real-money funds and any promotional credit. Both are withdrawable once playthrough requirements are met.

Bonus Terms and Promotional Policy on ender

We at ender offer welcome bonuses, reload promotions, and other promotional offers from time to time. Each promotion carries specific terms, including playthrough requirements, game restrictions, and expiration dates. We display these terms clearly when you claim a promotion. By claiming a promotion on ender, you agree to all stated terms.

Promotional credit on ender is subject to playthrough requirements before it can be withdrawn. Playthrough is calculated as the total amount wagered across all games. Once you complete the playthrough requirement, promotional credit merges with your real-money balance and becomes fully withdrawable. If promotional credit expires before you complete playthrough, the unused credit is forfeited.

We at ender reserve the right to modify, suspend, or cancel any promotion at any time. We will notify users of material changes via email and dashboard alert. Promotions are available only where applicable law permits and only to users in supported jurisdictions.

Betting Rules and Settlement on ender

We at ender settle all bets according to the official result from the relevant league or tournament organiser. For football markets (Liga 1, Piala AFF, Champions League), we use the final score as reported by the league. For live-dealer games, settlement is determined by the outcome of the game as it occurs at our live table. For slot games, settlement is determined by the random outcome generated by our game software.

If a match is abandoned, postponed, or cancelled, we handle settlement according to standard betting rules. Abandoned matches are typically voided and stakes refunded. Postponed matches are held open until the match resumes. We display all settlement rules clearly in our help section and in the market details for each bet type.

We at ender do not accept bets from users in jurisdictions where online wagering is prohibited. Users are responsible for verifying that their access and use of ender comply with their own jurisdiction's law. We do not offer our services in jurisdictions where local law prohibits online gaming or sportsbook wagering.

Dispute Resolution and Complaints on ender

If you have a complaint about your ender account, a bet settlement, or any other aspect of our service, contact our support team. We at ender aim to resolve complaints within seven business days. Our support team will investigate your complaint and provide a written response explaining our decision.

If you are not satisfied with our response, you may escalate your complaint to our management team. We will conduct a further review and provide a final decision within fourteen business days of your escalation. Our decision is binding unless you have grounds to pursue legal action in your jurisdiction.

Contact our support team via email or live chat through your ender account dashboard.
Provide clear details of your complaint, including the date, the bet or transaction in question, and the outcome you are seeking.
We at ender will acknowledge receipt of your complaint within 24 hours.
We will investigate and respond with our decision within seven business days.
If you wish to escalate, submit your escalation request within 14 days of our initial response.

We at ender keep detailed records of all bets, transactions, and account activity. These records are available to you through your account dashboard and can be provided to you upon request. We use these records to investigate disputes and to ensure compliance with our terms and applicable regulations.

Data Protection and Privacy on ender

We at ender collect and process personal data to operate our platform, process your deposits and withdrawals, verify your identity, and comply with local regulations. Your data is protected according to industry-standard security practices. We do not share your personal information with third parties except where required by law or to process your payment transactions.

For full details on how we collect, use, and protect your data, please refer to our privacy policyYour use of ender constitutes your consent to our data practices as described in that policy.

Jurisdiction and Governing Law

We at ender operate only where applicable law permits. Our services are available only to users in supported jurisdictions. Users are responsible for verifying that access and use comply with their own jurisdiction's regulations. We do not offer our services in jurisdictions where online wagering is prohibited by local law.

These terms are governed by the laws of the jurisdiction in which ender is registered. Any dispute arising from these terms or your use of ender shall be resolved according to the dispute resolution process outlined above. You agree to submit to this process before pursuing legal action.